The following Dynamics 365 applications are derived from Enterprise Resource Planning and are used for multiple daily operations within an organization. These apps are responsible for tasks like handling inventory, buying and selling goods, and keeping track of everything financial. While Customer engagement apps focus on handling customer engagement, the four apps listed below cover the daily operations of a business.

• Dynamics 365 Commerce – Delivers a comprehensive, omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs, and drive supply chain efficiencies.
• Dynamics 365 Finance – Helps you automate and modernize your global financial operations. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth. Use Finance to drive strategic financial decisions with AI, unify and automate your financial processes, reduce operational expenses, and decrease global financial complexity and risk.
• Dynamics 365 Human Resources – Streamlines many recordkeeping tasks and automates several staffing processes. These processes include employee retention, benefits administration, training, performance reviews, and change management. Human Resources also provides a framework for human resources staff to manage areas of oversight.
• Dynamics 365 Supply Chain Management – Helps you transform your manufacturing and supply chain operations. Use predictive insights and intelligence from AI and the Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management. Supply Chain Management can maximize operational efficiency, product quality, and profitability. Use Supply Chain Management to innovate with intelligent manufacturing operations, modernize warehouse management, optimize production performance, maximize the life of your assets, and automate and streamline your supply chain.